HR Process Audit & HR Consulting

Personnel and process audit focuses on a thorough evaluation and optimization of processes in the organization, personnel coverage in order to increase the efficiency of the work team or process outputs. As part of the evaluation process, we analyze existing procedures, management methods, possible duplications, effectiveness of the use of software tools or focus on other agreed project objectives (personnel savings, increased process reliability, etc.).

Our solution:

Analysis of process and business plan linkages

• Review of the objectives and management of the organisation and individual departments in relation to the business plan
• Review of the need for processes on the organizational structure
• Revision of the business plan objectives and setting of the organisation's competencies
• Analysis of financial/non-financial data of individual departments/processes
• Identification of key business factors determining the success of the department and supporting the implementation of the business plan
• Mapping of value creation processes suitable for streamlining
• Constructing hypotheses of the most significant risks and potential within the department/sections/processes

On-site process analysis

• Mapping bottlenecks in individual processes based on structured interviews or workshops with employees
• Shadow participation in meetings
• Review of specific process outputs
• Reviewing the flow of a specific contract or project across the organization
• Time snapshots of work
• Analysis of the use of computer time
• Customer experience testing in the form of "mystery shopping"
• Verification of internal processes through "anonymous intern"

Process design and optimization

• Design of adjustments to management and key operational processes (meeting structure, KPIs, approval processes, etc.)
• Proposal of alternative organisational structures, responsibilities, capacity allocation, information and data transfer methods
• Proposals for measures to streamline existing processes and proposals for new processes
• Recommendation of software tools, methodologies, etc.
• Preparation of an implementation plan
• Project management of the implementation of selected measures
• Independent evaluation of the progress of the implementation of change activities

Personnel consultancy

• Organisational change management
• Interim management
• Comparison of remuneration schemes, pay policy in relation to the competences of individual positions
• Setting motivation schemes
• Setting up processes within individual phases of the employee cycle
• Data consulting